Responsible Gaming

    Gaming Should Be Entertainment, Not Income

    At Parimatch, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Always gamble within your means and only with money you can afford to lose.

    Responsible gaming is our priority. We are committed to providing a safe and secure gaming environment for all our players.

    Age Verification & Legal Requirements

    In India, you must be 18 years of age or older to participate in online gaming on Parimatch. Age verification is mandatory during account registration.

    By using our platform, you confirm that you:

    We reserve the right to verify your identity at any time. Underage gambling is illegal and we take this seriously.

    Warning Signs of Problem Gambling

    If you recognize any of the following signs in your gaming behavior, you may be developing a gambling problem:

    If you recognize any of these signs, please reach out for help immediately.

    Self-Help Tools & Responsible Gaming Features

    Parimatch provides several tools to help you maintain control of your gaming:

    Deposit Limits

    Set a daily, weekly, or monthly limit on the amount of money you can deposit into your account. Once the limit is reached, no further deposits can be made until the period resets.

    Loss Limits

    Establish a maximum amount of money you're willing to lose within a specific time period. Gaming will be suspended once this limit is reached.

    Reality Checks

    Enable pop-up reminders during gaming sessions to alert you about how long you've been playing and how much you've wagered.

    Session Time Limits

    Set a maximum time duration for each gaming session. You will be logged out automatically when the time expires.

    Self-Exclusion

    If you need a break from gaming, use our self-exclusion feature to temporarily or permanently close your account. During this period, you will be unable to access your account or place any bets.

    To access these tools, please visit your account settings or contact our customer support team at [email protected].

    Professional Support & Helplines

    If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these organizations:

    India & South Asia

    International Support Organizations

    All of these organizations offer free, confidential support and can provide resources in multiple languages.

    If You Need Help

    Don't suffer in silence. If you believe you have a problem with gambling, please seek help immediately. Help is available, and recovery is possible.

    Steps you can take:

    1. Acknowledge the problem and reach out to someone you trust
    2. Contact one of the support organizations listed above
    3. Use Parimatch's self-exclusion tools if needed
    4. Seek professional counseling or therapy
    5. Join a support group for problem gamblers

    Contact Parimatch Customer Support: [email protected] for assistance with responsible gaming tools.

    Remember: Gaming should be fun. If it's not, get help today.